Mayow Veterinary Surgery – Vets in Lewisham
Clinic Overview
- Owners regularly describe the team as friendly, kind and professional, with reception staff often singled out for making stressful visits feel calmer. - Communication is a recurring strength: reviewers mention clear explanations, feeling listened to, and being given time to ask questions without feeling rushed. - Several reviews highlight gentle handling of nervous pets, especially cats, along with kind treatment of an elderly dog that could be difficult at appointments.
Mayow Veterinary Surgery in Lewisham offers routine care, medical treatment, surgery and hospitalisation, with separate arrangements for out-of-hours emergencies. The practice also provides pet travel advice, supports veterinary nurse training, and holds Silver Cat Friendly Status. Recent feedback consistently points to a calm, responsive team, with owners often highlighting gentle handling, clear explanations and supportive reception staff.
Services
- •General veterinary care: surgery and medicine, preventative healthcare, health checks and clinics, and hospitalisation.
- •Routine appointments: reviews mention check-ups, boosters, nail trims and dispensing medication after a consultation.
- •Dental care: dental appointments are specifically mentioned by cat owners.
- •Cat-friendly handling: the practice holds Silver Cat Friendly Status, and recent reviews describe calm, gentle care for nervous rescue cats.
- •Support services: pet travel advice, help with transferring medical records, and out-of-hours emergency care via a separate contact route.
- •Training role: the clinic is listed as a Veterinary Nurse Training facility.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Recent reviews focus much more on the standard of care, communication and staff support than on cost.
People
- •Dr Jess and Dr Remi are both praised for calm, gentle handling of nervous cats, clear explanations and reassuring care.
- •Dr Magdalane is described as kind, caring and professional.
- •Nurse Lucy is mentioned positively for competent, caring treatment of a dog.
- •Toni and Abbie on reception, along with the wider reception team, are repeatedly thanked for being friendly, supportive and patient.
Reviews
Google reviews currently sit at 4.7/5 from 654 reviews.
- •Owners regularly describe the team as friendly, kind and professional, with reception staff often singled out for making stressful visits feel calmer.
- •Communication is a recurring strength: reviewers mention clear explanations, feeling listened to, and being given time to ask questions without feeling rushed.
- •Several reviews highlight gentle handling of nervous pets, especially cats, along with kind treatment of an elderly dog that could be difficult at appointments.
- •Recent examples include quick access to care, follow-up after a dog bite, smooth transfer of medical records, and positive experiences with check-ups, boosters, dental work, nail trims and medication collection.

