Mayow Veterinary Surgery

Recent reviewers repeatedly mention practical, decision-relevant details such as: - Fast access to an appointment when needed, including a case where a pet was “seen quickly” and was in less pain the same day. - Clear explanations and unhurried communication, including patients who asked for clarification and “never felt uncomfortable or rushed.” - Cat-focused handling, with multiple owners describing vets being gentle and calm with nervous rescue cats. - Routine-to-procedural visits referenced in reviews, including boosters/check-ups, dental work, nail trims, and dispensing medication.

Recent reviewers repeatedly mention practical, decision-relevant details such as

•Fast access to an appointment when needed, including a case where a pet was “seen quickly” and was in less pain the same day.
•Clear explanations and unhurried communication, including patients who asked for clarification and “never felt uncomfortable or rushed.”
•Cat-focused handling, with multiple owners describing vets being gentle and calm with nervous rescue cats.
•Routine-to-procedural visits referenced in reviews, including boosters/check-ups, dental work, nail trims, and dispensing medication.

Services

Based on the clinic website summary and the latest reviews, services and capabilities mentioned include

•Surgery & medicine
•Preventative healthcare
•Health checks and clinics (reviews mention check-ups and boosters)
•Hospitalisation
•Pet travel advice
•Dental appointment (explicitly mentioned by a cat owner)
•Nail trimming (explicitly mentioned)
•Medical records transfer support (a reviewer described a smooth, stress-free transfer of their cat’s records)
•Emergency / out-of-hours care (website states out-of-hours emergency care is available via a separate contact route)
•Veterinary Nurse Training facility (listed in the provided clinic data)
•Silver Cat Friendly Status (listed in the website summary)

People

Named team members mentioned in the latest reviews

•Dr Magdalane (vet) — described as “kind, caring & professional.”
•Dr Jess (vet) — mentioned in two reviews: one owner described reassurance and support during an emotional visit and leaving with medication; another described calm, gentle handling of nervous rescue cats and feeling listened to.
•Dr Remi (vet) — described as gentle and “expert” with nervous cats; owners said questions were answered and the plan felt “reassuring and reasonable.”
•Toni & Abbie (reception) — specifically thanked for being “wonderful and supportive” during a stressful visit.
•Reception team (unnamed) — repeatedly described as friendly/helpful; one reviewer highlighted being given time to ask for clarification without feeling rushed.

Reviews

4.7 stars from 632 reviews. - Reception and front-desk experience: multiple reviewers call out friendly, helpful reception and supportive handling of stressful situations (including an owner who arrived in tears).

•Communication that reduces stress: owners mention things being explained clearly, feeling listened to, and not being rushed when asking questions.
•Handling of nervous pets: several accounts describe vets speaking to and handling nervous cats gently and calmly; one dog owner mentions an elderly dog that can be “slightly snappy” (muzzled) still being treated kindly.
•Range of visits referenced: check-ups/boosters, a dental appointment, nail trimming, and leaving with medication after a worrying consult.
•Timely care and visible improvement: one reviewer reports being seen quickly and noticing reduced pain and better movement the same day.

Reviews for Mayow Veterinary Surgery

Note: Showing the 5 most recent Google reviews out of 632 we track in total. Recent reviews may not be representative of overall sentiment.

Rozzer

2 weeks ago

tony barry

Stella Kenward

Very friendly receptionists, Dr Magdalane was very kind, caring & professional.

Spinningflavors

3 weeks ago

We were seen quickly and already today she’s in less pain jumping up without problems.

JO-AN RHODEN

4 weeks ago

Very Happy. Wonderful staff , great service

zoe walters

a month ago

I remember taking our family pet to Parish Lane as a young girl with my Mum, Brian was the head vet at the time. Now I have my own pets and after having had very bad experiences with local vet practices I travel 60mins to visit Mayow/Parish Lane and wouldn't go anywhere else, all the staff at Mayow are lovely, the care they give to my Bentley, even just for nail trimming is outstanding. I would give 10 stars if I could.

katrena lawford

⭐⭐⭐⭐⭐ I had such a great experience with Mayow Vets. From the moment I contacted them, the team were professional, kind, and very supportive. They made the process of transferring my cat Blue’s medical records smooth and stress-free, and when we came in for his appointment, the care and attention he received was excellent. It’s clear they genuinely care about the animals and the owners too everything was explained clearly, and I felt reassured that Blue was in safe hands. Thank you to the whole team for being so welcoming and making what could have been a stressful time feel calm and positive. Highly recommend Mayow Vets to any pet owner looking for a clinic that combines expertise with compassion.

Claire P

My two adult rescue cats are registered at Mayow Vets and have visited several times over the years for check ups/boosters and a dental appointment. The ladies at reception are lovely and helpful and I've always been satisfied with their service. I have processing difficulties at times but I've never felt uncomfortable or rushed when asking to clarify something. I've also received outstanding service from Dr Jess and Dr Remi on separate occasions. My boys get quite nervous at the vets, like a lot of pets. Both vets spoke to and handled my cats as if they were their own - sweetly, gently and expertly. It is obviously they understand and respect animals/cats. In each instance, I felt my concerns and questions were listened to and answered, and my efforts to give my cats the best care at home were taken seriously and appreciated. Both vets are very calm, attentive, present, professional, knowledgeable and caring. Nothing is over the top. Everything is reassuring and reasonable. Thank you so very much!

Karen Davies

2 months ago

I was really worried and upset about my boy Bruce, I was in tears in the waiting room. Thought I would be leaving without my boy. But Jess (vet), Toni & Abbie on reception were absolutely wonderful and supportive. Now back at home with my Bruce and his medication. Thank you so much, such a relief ♥️

B

3 months ago

Mayow have been unbelievably lovely to our wee elderly (slightly snappy hence the muzzle) Jack Russell. We’ve always been treated with kindness from the reception team, and got an appointment when we’ve needed one. The vets are lovely and we’re coming back in a few days for our next checkup. We’ve had not so great experiences with central London vets over the years so it’s been a breath of fresh air finding Mayow. Thank you!