New Cross PDSA Pet Hospital, The Philippa and George Adams Centre – Vets in Lewisham
Clinic Overview
New Cross PDSA Pet Hospital, The Philippa and George Adams Centre, is part of the PDSA charity and focuses on free and low-cost veterinary care for people who may struggle with private fees. It handles routine diagnostics and medical treatment, as well as more serious care including surgery and end-of-life support, and it is listed as a veterinary nurse training facility. Recent reviews often praise the team’s kindness and helpfulness, though some owners report serious concerns about communication and emergency phone access.
New Cross PDSA Pet Hospital, The Philippa and George Adams Centre, is part of the PDSA charity and focuses on free and low-cost veterinary care for people who may struggle with private fees. It handles routine diagnostics and medical treatment, as well as more serious care including surgery and end-of-life support, and it is listed as a veterinary nurse training facility. Recent reviews often praise the team’s kindness and helpfulness, though some owners report serious concerns about communication and emergency phone access.
Services
- •Free and low-cost veterinary care through the PDSA charity service.
- •Routine consultations, diagnostics, and ongoing treatment, including blood tests and follow-up medication; one recent owner said their cat’s hyperthyroidism was identified and medication supplied within the same week.
- •Urgent and emergency care, with reviews mentioning same-day appointments in some cases and onward referral for further checks and an overnight stay when needed.
- •Surgical care, which is mentioned in recent owner feedback.
- •End-of-life support, including euthanasia.
- •Veterinary nurse training facility, as listed in the clinic information.
Pricing
No published pricing information is currently available for this clinic.
People
No individual clinicians are named publicly in the available information. Recent feedback regularly mentions receptionists, nurses, vets, and doctors as friendly, helpful, kind, and professional, with several owners describing a warm welcome; some reviews, however, raise concerns about communication and appointment handling.
Reviews
Google rating: 4.5/5 from 792 reviews.
- •Many recent reviewers describe the hospital as welcoming, with praise for reception staff, nurses, and vets for being caring, friendly, and professional.
- •Positive experiences include quick access in some cases, such as a same-day appointment for a cat in severe pain and fast turnaround on blood test results and medication.
- •Several owners highlight the value of the service for people on lower incomes and speak warmly about support during difficult situations, including long-term illness and end-of-life care.
- •Negative reviews focus on communication problems, disputed appointment handling, and serious concerns about emergency response by phone, including one account of unanswered emergency contact after an accident and another describing a lack of urgent follow-up after surgery.
