New Cross PDSA Pet Hospital, The Philippa and George Adams Centre – Vets in Lewisham
Clinic Overview
New Cross PDSA Pet Hospital, The Philippa and George Adams Centre, is part of the PDSA charity and focuses on free and low-cost veterinary care for people who may struggle with private fees. It handles routine diagnostics and medical treatment as well as more serious care including surgery and end-of-life support, and it is listed as a veterinary nurse training facility. Recent feedback remains mixed overall: many owners describe a kind, welcoming team, while some report serious concerns about communication, appointment handling, and urgent response.
Services
- •Free and low-cost veterinary care through the PDSA charity service.
- •Routine consultations, diagnostics, and ongoing treatment, including blood tests and follow-up medication. Recent examples include a cat diagnosed with hyperthyroidism, with blood test results and medication supplied within the same week.
- •Urgent and emergency care, with reviews mentioning same-day appointments in some cases. One owner described their cat being seen promptly for severe pain and then being referred on for further checks and an overnight stay.
- •Surgical care, which appears in owner feedback including post-operative experiences.
- •End-of-life support, including euthanasia and care during difficult final stages of illness.
- •Veterinary nurse training facility, as listed in the clinic information.
Pricing
No published pricing information is currently available for this clinic.
People
No individual clinicians are named publicly. Reviews regularly mention receptionists, nurses, vets, and doctors as friendly, helpful, kind, and professional, though some owners also raise concerns about communication and appointment handling.
Reviews
Google rating: 4.5/5 from 815 reviews.
- •Many recent reviewers describe the hospital as welcoming and caring, with praise for reception staff, nurses, and vets for being friendly, helpful, and professional.
- •Positive examples include same-day appointments for urgent problems, fast turnaround on blood test results and medication, and owners feeling well supported when their pets were unwell.
- •Several reviews highlight the importance of the service for people who could not easily afford private veterinary fees.
- •Negative feedback focuses on communication problems, disputed appointment dates, and serious concerns about urgent access, including reports of unanswered emergency contact calls and worries not being acted on quickly enough after surgery or during sudden deterioration.
