Medivet Lewisham - The Veterinary Practice
#6 Vet in Lewisham, Greater London
Medivet Lewisham - The Veterinary Practice – Vets in Lewisham
Clinic Overview
Medivet Lewisham - The Veterinary Practice, situated in Lewisham, Greater London, is a well-regarded veterinary clinic with a Google Maps rating of 4.4 stars from 162 reviews. This extensive number of reviews suggests a reliable dataset for evaluating the clinic's performance and services.
The clinic is noted for its Veterinary Nurse Training facility, indicating a commitment to high standards of veterinary care and education. Customer feedback reveals strong praise for the clinic's team, highlighting the friendly and helpful nature of both receptionists and veterinary staff. Many clients appreciate the time and patience the vets take to explain procedures, as seen in reviews by Beth Fuller and fabienne pasquion, both awarding the clinic five stars.
However, not all experiences have been positive. A particularly concerning review by John Stuart points to a significant error involving incorrect vaccination, which led to considerable inconvenience and financial loss. This incident highlights a potential issue with the clinic's IT system and aftercare service, suggesting room for improvement in these areas.
Despite this, the majority of reviews are favorable, with clients like Solidea Cocciatelli and Z Yunmeng praising the comforting environment and attentive care provided to their pets. The availability of a monthly plan for vaccines and worming treatments is mentioned as a beneficial option for pet owners looking for comprehensive care.
Overall, Medivet Lewisham seems to uphold a strong reputation in the community, with most feedback underscoring the clinic's dedication to patient care and customer service. However, it is crucial for prospective clients to consider both the positive experiences and the isolated negative incident when choosing this clinic.
Special Services
Animals Treated at Medivet Lewisham - The Veterinary Practice
Animals We Treat
Companion Animals
Opening Hours – Medivet Lewisham - The Veterinary Practice
Opening Hours
Hours
Reviews for Medivet Lewisham - The Veterinary Practice
Note: Showing the 5 most recent Google reviews out of 162 we track in total. Recent reviews may not be representative of overall sentiment.
Solidea Cocciatelli
2 weeks ago
Love the team at this vet surgery. From the delightful receptionists to the very patient and trustworthy vets. Pepito was spoiled.
John Stuart
a month ago
Ive used this vet for years and the staff at reception are lovely but recently we were really let down by Medivet - we had booked in for a rabies vaccination booster to go on holiday but when we filled out the paperwork (at another vets as the service at Medivet is £200+) they flagged that the wrong booster was given, meaning holiday cancelled and all arrangements lost. When we complained we got a half baked apology saying it was basically our fault for not noticing the dog wasn't scanned when vaccinated(we didn't know that was a requirement). We will certainly not trust them in the future. Really disappointed with the aftercare and response to the complaint from medivet. Appreciate it was a simple error on the vets part but this isn't on us, we booked her in for the correct thing and they just did something else. We lost out financially and couldn't go on our holiday and when we complained then left feeling that it is somehow our fault. I would note that the reason they provided the wrong vaccination is that their system doesn't allow them to select a booster for rabies so they add this into a notes section which means the vet doesn't actually see this. Which is apparently our fault. Extremely poor aftercare. And clearly a poor IT system.
Beth Fuller
2 months ago
Lovely staff with great care and advice. Totes recommend and you're more than likely to see some other beauties when you visit. The cats may take umbrage but that's their prerogative :-)
fabienne pasquion
2 months ago
Very happy with the vet care at Medivet Lewisham. Vets are always kind, take the time to explain things and are super patient with our pet.
Z Yunmeng
a year ago
Their reception staff and vet are super friendly and helpful. He was shaking so much when I took him out to vet for the first time, and they made him feel very comfortable and safe, in the end he fallen asleep on the vet table 😂 Vaccine 💉 was like nothing happened, he didn’t cry at all. The monthly plan can be a good choice if you decide to get all the vaccines and worming treatments done with them.
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