Medivet Lewisham - The Veterinary Practice | Vets in Lewisham, Greater London

- Recent reviews are strongly positive overall, with repeated praise for friendly reception staff, patient vets, and a caring manner toward both pets and owners. - Clear communication stands out as a consistent theme, with several reviewers saying the vets take time to explain what is happening and talk through options in a reassuring way. - Handling of nervous pets is another strength in the feedback, including one first vaccination visit where a very anxious pet became calm enough to fall asleep on the table.

Medivet Lewisham - The Veterinary Practice is a Medivet clinic in Lewisham offering routine appointments, vaccinations, urgent assessments, and overnight emergency care through Medivet 24-hour centres. Recent feedback is largely very positive, with repeated praise for clear explanations, kind handling, and helpful reception staff. Pricing appears broadly in line with similar local practices, though there is one notable negative report concerning a rabies booster error and the response to the complaint.

Services

•General veterinary consultations: Reviews consistently describe vets taking time to explain options clearly, offer guidance, and reassure owners during appointments.
•Urgent and same-day care: Recent feedback includes an emergency visit where a vet assessed the problem, ruled out more serious causes first, and prescribed medication that resolved symptoms quickly.
•Vaccinations and preventive care: Routine vaccinations are mentioned in reviews, including a first visit where a nervous pet stayed calm during vaccination. A monthly plan is also mentioned as covering vaccines and worming treatments.
•Travel-related rabies vaccination work: Rabies boosters are specifically discussed in reviews, including one serious complaint about an incorrect booster being given.
•Out-of-hours emergency support: Overnight emergency care is available through Medivet 24-hour centres.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. The clearest published figure is an overnight emergency consultation fee of £130 for consultations between 7pm and 9am. Reviews give a mixed picture on value: one emergency case described the consultation and medication as reasonably priced, while one reviewer reported being quoted £200+ for a rabies-related service.

People

•Madison: Praised for being sweet, patient, and good at explaining things clearly and helping owners feel comfortable.
•Reception team: Frequently described as friendly, approachable, and helpful; one recent review highlighted a receptionist who was especially supportive during an emergency call.
•Vets: While not named in the reviews, they are regularly praised for being kind, patient, trustworthy, and for explaining treatment options clearly.

Reviews

Google rating: 4.4/5 from 169 reviews.

•Recent reviews are strongly positive overall, with repeated praise for friendly reception staff, patient vets, and a caring manner toward both pets and owners.
•Clear communication stands out as a consistent theme, with several reviewers saying the vets take time to explain what is happening and talk through options in a reassuring way.
•Handling of nervous pets is another strength in the feedback, including one first vaccination visit where a very anxious pet became calm enough to fall asleep on the table.
•The main negative theme comes from one detailed complaint about a rabies booster being recorded or administered incorrectly, which reportedly disrupted travel plans and left the reviewer unhappy with the complaint handling.

Reviews for Medivet Lewisham - The Veterinary Practice

Note: Showing the 10 most recent Google reviews out of 169 we track in total. Recent reviews may not be representative of overall sentiment.

Lockfit Bexleyheath

3 weeks ago

Hazel Guzman

3 months ago

Absolutely great experience.We had an emergency with our GSD Our usual vet was fully booked plus pretty useless so we looked at finding a better vets..I called Medivets and the receptionist was amazing.. She really helped me with my concerns and had a great attitude. We took Sammy in and the vet was incredible. He gave me an honest, reasonably priced consultation plus medication .He eliminated the worse issues and reduced to the most obvious and least cost.His bedside manner was faultless,the service overall spot on .Sammys symptoms cleared up immediately so was a good diagnosis.If you're unhappy with your current vets change to here

E,E.Richards Richards

Lovely clean waiting room and staff are friendly and approachable. You feel like your pet is in safe hands and will receive the best treatment and care..

Danielly Sousa

4 months ago

I feel like I chose my vet very well, the vet is extremely kind and patient, always taking the time to explain everything clearly and offering great guidance and reassurance. A huge thank you to the whole team for the care and kindness you show to pets and their owners. I’d also like to thank Madison, who is always so sweet and was very patient, explaining everything and making us feel very comfortable 🐾❤️

Sharon Williams

Always interested in the animals well-being

Ursula Bax

Kind, empathetic, competent, reliable.

Solidea Cocciatelli

5 months ago

Love the team at this vet surgery. From the delightful receptionists to the very patient and trustworthy vets. Pepito was spoiled.

John Stuart

7 months ago

Ive used this vet for years and the staff at reception are lovely but recently we were really let down by Medivet - we had booked in for a rabies vaccination booster to go on holiday but when we filled out the paperwork (at another vets as the service at Medivet is £200+) they flagged that the wrong booster was given, meaning holiday cancelled and all arrangements lost. When we complained we got a half baked apology saying it was basically our fault for not noticing the dog wasn't scanned when vaccinated(we didn't know that was a requirement). We will certainly not trust them in the future. Really disappointed with the aftercare and response to the complaint from medivet. Appreciate it was a simple error on the vets part but this isn't on us, we booked her in for the correct thing and they just did something else. We lost out financially and couldn't go on our holiday and when we complained then left feeling that it is somehow our fault. I would note that the reason they provided the wrong vaccination is that their system doesn't allow them to select a booster for rabies so they add this into a notes section which means the vet doesn't actually see this. Which is apparently our fault. Extremely poor aftercare. And clearly a poor IT system.

Beth Fuller

8 months ago

Lovely staff with great care and advice. Totes recommend and you're more than likely to see some other beauties when you visit. The cats may take umbrage but that's their prerogative :-)

fabienne pasquion

Very happy with the vet care at Medivet Lewisham. Vets are always kind, take the time to explain things and are super patient with our pet.

Medivet Lewisham - The Veterinary Practice