Medivet Lewisham - The Veterinary Practice

Services

• •General veterinary consultations: Reviews regularly mention vets who take time to explain findings, talk through options clearly, and reassure owners during appointments.
• •Urgent and same-day care: Recent feedback includes an emergency visit where the vet assessed the problem carefully, ruled out more serious causes first, and prescribed medication that resolved symptoms quickly.
• •Vaccinations and preventive care: Routine vaccinations are mentioned in reviews, including calm handling of nervous pets. A monthly plan has also been mentioned as covering vaccines and worming treatments.
• •Travel-related rabies vaccination work: Rabies boosters have been specifically discussed by reviewers, including one serious complaint about an incorrect booster being given.
• •Out-of-hours emergency support: Overnight emergency care is available through Medivet 24-hour centres.

Pricing

A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services. The clearest published figure is an overnight emergency consultation fee of £130 for consultations between 7pm and 9am. Reviews give a mixed picture on value: one emergency case described the consultation and medication as reasonably priced, while others described prices as very high, including a report of £200+ for a rabies-related service.

People

• •Madison: Repeatedly praised for being sweet, patient, and good at explaining things clearly and helping owners feel comfortable.
• •Nico and Bec: Named positively in a recent review alongside the wider team for being kind and reassuring.
• •Reception team: Frequently described as friendly, approachable, and helpful, with one review highlighting especially supportive help during an emergency call.
• •Vets: Regularly praised for being kind, patient, trustworthy, and clear when explaining treatment options.

Reviews

Google rating: 4.4/5 from 182 reviews.

• •Many recent reviewers describe a friendly, caring team, with praise for both the reception staff and the vets.
• •Clear communication is a strong theme, with several owners saying the vets explain things well, offer reassurance, and guide them through options calmly.
• •Emergency care features well in the feedback, including one review praising an honest consultation, sensible diagnosis, and medication that worked quickly.
• •Negative comments are less common but focus on high prices, difficulty getting appointments or through on the phone, and dissatisfaction over a rabies booster error and the way the complaint was handled.